Shipping policy

Last updated: 27 October 2026

Processing

Orders ship from our US warehouse Monday to Friday, except holidays. Most orders ship the same or next business day. You get a tracking link by email when your order ships.

Changes and cancellations

Because we ship fast, we can only change or cancel an order before it ships. Email sales@sakoonnutrition.com right away with your order number. Once an order has shipped, it can't be cancelled or changed, and our refund policy applies. That includes orders placed by mistake.

US shipping

  • Free on one-time orders of $35 or more. Under $35, shipping is $4.95.
  • Free on every subscription order.
  • Most orders arrive 3 to 5 business days after they ship.

International shipping

  • UK, Canada and Australia: $4.95, or free on orders of $50 or more.
  • Other countries offered at checkout: $4.95, or free on orders of $40 or more. Some countries show carrier rates at checkout.
  • Most countries take 10 to 14 business days. The Middle East, South Asia and Africa can take up to 30 business days.
  • Customs duties and import taxes are set by your country and are paid by you. If you refuse the package or the charges, we refund the product price minus shipping both ways once it's back with us.

Your address

We ship to the address you enter at checkout, so please check it before you pay. We aren't responsible for packages sent to an address that was entered wrong. If one comes back to us, we'll reship it once you pay the new shipping, or refund the product price minus shipping.

Delivered packages

A package the carrier marks as delivered to the checkout address counts as delivered. If you can't find it, allow 1 to 2 more business days, then check with neighbors, your mailroom and your post office. After that, email us and we'll help you file a claim with the carrier.

Lost or damaged in transit

If tracking stops moving for 10 business days, or your package arrives damaged, email us within 7 days of delivery (with a photo for damage) and we'll make it right with a replacement or a refund.

Questions? Email sales@sakoonnutrition.com. We reply within 1 business day.